Professional Development and Training - Employee Relations and Line Manager development 

The WRC is one of Australia’s leading authorities on the changing nature of work and the effective management of employee relations in the workplace.

As such we are regularly commissioned by organisations such as your own to help meet real learning and development needs in the areas of ER and the development needs of front line managers.

** NEW **   One-on-one professional consultations
We will additionally work on a confidential, individual basis with Line managers, ER specialists or HR and other Middle Managers to address issues and needs arising from organisational or personal development plans.

Workshop topics are driven by your performance and development planning processes.  They can therefore be run at an introductory or at more advanced levels.  Delivery will be at a venue of your choice.  It is our aim that all group programs are as interactive as possible.

Our most popular subjects – delivered either singly or on a modular basis – include:

Demystifying IR in Australia
• Industrial Relations and the Law
• The IR Framework – awards, agreements, common law, AWAs/ITEAs
• Working Effectively with Unions

Workplace relations
• Negotiation Skills (incl. for enterprise bargaining committees)
• Addressing Workplace Conflict
• Investigating Grievances
• Effective Workplace Consultation / Consultative Committees

Developing high-level people management skills
• Successful Recruitment and Selection
• Linking Learning & Development Planning to Workplace Performance
• Managing Employee Absence
• Handling Difficult Counselling & Disciplinary Sessions
• Handling Harassment and Bullying
• Managing Over-performance / Under-performance

For information and registrations for our popular public training courses please visit www.wrc.org.au

To explore how the WRC’s other Professional Development programs may meet your needs please contact:
Seymour Maddison, Training Services Manager Ph:  (02) 9351 5717 or Email:  s.maddison@econ.usyd.edu.au