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Customised Research

WRC provide Customised Research Services for governments, employers, NGO's and unions as well as grant-funded scholarly research.

We work closely with our clients to understand their needs and invest time in establishing the right questions to ask, and the right way to answer them.


We are experts in:

  • Precise survey design, including online surveys
  • Perceptive focus groups and interviews
  • Insightful quantitative and qualitative analysis
  • Original analysis of agreements
  • Focussed reviews of policy and literature

With an international reputation for policy and applied research on the world of work, WRC has been commissioned to undertake major surveys and case studies on a range of policy issues including Agreement Making, The Changing Nature of the Labour Market, Wages, and Vocational Education and Training.

We have a wide range of private and public sector clients including some of Australia's largest organisations and Government Departments. For example:

  • The Reserve Bank of Australia;
  • Every State Government in Australia; and,
  • Department of Industrial Relations
  • Office of the Employment Advocate
  • Department of Education,
  • Science and Technology and APRA.
  • BHP Billiton;
  • Vic Dairy;
  • Boral;
  • Merck Sharp and Dohme;
  • Westpac;
  • Barloworld; and,
  • Rio Tinto.

Our research has also been used by Royal Commissions of inquiries, test cases before industrial tribunals and by the ILO and OECD.

"BMA selected WRC to undertake its research project as we viewed WRC as an independent organisation, with demonstrated professional integrity, that was highly regarded by both management and unions. The research work which WRC carried out proved extremely valuable in our negotiations."

- Julia Fellows Strategic IR Adviser to BHP Billiton

Call us on 1800 260 864 to find out more about our Customised Research.